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Ochre Card (NT)

RegisterSAFE NT
Typical turnaroundA minute or two
Re-checkedDaily
Date of birthNot required

CodesAPI credentialType WWCC_NTSpreadsheet import wwcc with State NTAll credential codes

The Northern Territory's Working With Children Check is the Ochre Card, administered by SAFE NT. Oho confirms it against SAFE NT's public Check Validity page.

Who needs it​

Anyone engaged in child-related work in the Northern Territory, employees and volunteers alike.

What Oho needs​

The clearance notice number, plus the holder's given name and surname — both, not just a surname. No date of birth.

What a valid Ochre Card number looks like

1234567 — the clearance notice number as printed on the card.

Enter it exactly as it appears. Oho doesn't reformat it beyond trimming spaces, so a number that works on SAFE NT's own page will work here, and one that doesn't won't.

SAFE NT stores names in upper case and matches on them literally, so Oho upper-cases the names before submitting. You don't need to do anything about that — enter names normally.

Before you start​

Nothing to configure for your organisation. The Check Validity page is public and there's no employer linkage recorded against an Ochre Card.

The page is protected by an image captcha, which Oho reads automatically. That's why an NT check takes a minute or two rather than seconds.

How Oho verifies it​

Oho solves the captcha on SAFE NT's Check Validity page, submits the given name, surname and clearance notice number, and reads the answer back.

Where a first attempt finds no match, Oho retries using the worker's alternate or preferred name as the surname, paired with the same given name — so a card held under a previous surname is usually found without anyone intervening. The names that matched are recorded on the check.

Reading the result​

Every check resolves to one of these outcomes:

Status (as shown in the app)ColourWhat it meansAPI value (eligibility)
May engageGreenValid and current — the person is cleared for the work.MAY_ENGAGE
May not engageRedNot valid — expired, suspended, not found, or a match on a ban register.MAY_NOT_ENGAGE
Under reviewYellowNo decision yet — someone has to read the result and record one. Not a softer kind of pass: the worker counts as non-compliant until they do.REVIEW_REQUIRED
In progressBlueStill being checked.IN_PROGRESS
Couldn't verifyGreyThe source couldn't be reached; Oho will try again.ERROR

Validity and expiry are tracked separately from that verdict, and the badge always shows the most serious state on record — so these appear instead of one of the five above:

Status (as shown in the app)ColourWhat it meansAPI value (statusDetail)
Expiring soonYellowStill valid, but inside your expiry lead time — 30 days by default. Time to get the renewal moving.EXPIRING_SOON
ExpiredRedThe expiry date has passed, so the worker is no longer covered.EXPIRED
Conditions to reviewYellowThe register attached a condition or a notation that someone has to read and decide on.CONDITIONS_TO_REVIEW
Pending decisionBlueThe issuing authority has yet to decide on an application.PENDING_DECISION

A problem the register reports outright — the clearance revoked, no matching record, a newer card superseding this one — shows under its own name in red or grey, alongside the same statusDetail value. Every one of them is listed in what a check result means.

SAFE NT answers in prose rather than a status code, which Oho reads as follows:

What the register saysWhat Oho showsWhy
Valid to <date>, date aheadMay engageCurrent clearance. The expiry date comes back with it
Valid to <date>, within 90 daysMay engageCurrent, but flagged as expiring — see below
Valid to <date>, date passedMay not engageThe clearance has run out
InvalidMay not engageSAFE NT doesn't recognise this clearance as current
No matches foundMay not engageNothing on the register matched these details
Anything elseUnder reviewWording Oho doesn't recognise
NT warns earlier than other states

An Ochre Card within 90 days of expiry is flagged as expiring while still reading as May engage. That's a wider window than Oho's general 30-day expiry warning, and it's deliberate: Ochre Card renewals can take a while to come back, so the early notice is worth having.

When it doesn't verify​

What you seeWhat it meansWhat to do
May not engage — no matches foundThe notice number, given name or surname didn't match, after an alternate-name retryCheck all three against the card. Both name parts matter here, not just the surname
May not engage — invalidSAFE NT holds the clearance but doesn't consider it currentNot a data problem. The worker needs to sort it out with SAFE NT
May not engage — expiredThe card's validity date has passedThe holder renews with SAFE NT; the renewed card keeps its number and flows through
Flagged as expiring three months outExpected — NT uses a 90-day warning windowNothing, but it's a good prompt to start the renewal
Couldn't verify — no result panelSAFE NT's page changed or was unreachableNothing. Oho retries on the next run; raise it with support if it persists
Checks slower than other statesExpected — the image captcha is the costNothing

Renewals & monitoring​

Renewals flow through automatically. A renewed Ochre Card keeps its clearance notice number, and SAFE NT returns the new validity date with each check, so Oho's expiry tracking stays accurate without you maintaining it.

There's no employer linkage, so nothing pushes a change to you — NT monitoring is Oho's scheduled re-checks alone. The 90-day expiring flag is the main thing NT gives you that other states don't, and it's worth routing to whoever chases renewals.