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NCC — National Police Check

NCC (National Crime Check) is an accredited provider that returns a nationally coordinated police check result. Unlike a register lookup, this source lodges and obtains a check rather than looking up an existing card.

What Oho needs​

Oho lodges the police check application with NCC and then retrieves the result on your behalf, so there is no existing card number to enter.

Setup and credentials​

You connect once with a secure "Connect to NCC" sign-in. No username or password is stored. You also set an industry or purpose and an invoice site ID for billing, and you choose decision rules — whether a clear result is automatically marked suitable, a default validity period (around three years), and a window that suppresses duplicate checks.

Organisations​

An NCC source names the organisations it covers, and they share the one NCC account you connect: one environment, one Site ID, one sign-in. Picking them isn't optional — a source with no organisations has nothing to route checks through.

Two consequences follow:

  • A business unit with its own NCC account and Site ID needs its own NCC source, not an extra tick on this one.
  • A worker whose organisation isn't covered has no account of their own to fall back on. A source covering a single organisation bills every check to that organisation; a source covering several has nothing to choose, and the check stays Pending without reaching NCC.

Adding an organisation after you've connected leaves it without an NCC authorisation, so Oho shows a warning on the source and you click Reconnect to cover it.

Linking​

Not applicable. There is no employer linkage recorded against the check.

Good to know​

Oho checks NCC for the application's progress on the schedule you set, so results arrive as they become available rather than instantly.